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About

A common sense approach to confronting tough employee performance situations

Effective coaching is the single most important factor in employee development today.

This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation.

An award-winning video, hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Learning Point Highlights

  • Trains supervisors in how to start effective coaching conversations
  • Provides a four-step coaching method applicable to any situation
  • Equips supervisors to address employee attitudes as well as performance

Version for retail audiences features scenarios specific to the demands of a fast-paced, customer-driven workplace.

Purchase Includes:

  • Courage to Coach DVD (19 Minutes)
  • Courage to Coach Leader's Guide

Guides & Workbooks

Description
Download Courage to Coach Retail - Facilitator Guide Preview

Only preview versions of handouts can be viewed without a license.

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Ancillary Items