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A common sense approach to confronting tough employee performance situations
Effective coaching is the single most important factor in employee development today.
This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation.
An award-winning video, hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
Learning Point Highlights
- Trains supervisors in how to start effective coaching conversations
- Provides a four-step coaching method applicable to any situation
- Equips supervisors to address employee attitudes as well as performance
Version for retail audiences features scenarios specific to the demands of a fast-paced, customer-driven workplace.
- Courage to Coach DVD (19 Minutes)
- Courage to Coach Leader's Guide
Guides & Workbooks
- Download Courage to Coach Retail - Facilitator Guide Preview
Only preview versions of handouts can be viewed without a license.