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Boost productivity by developing cultural capability and navigating today’s global workforce. 

In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. The Open Mind Open World training program provides a solid foundation for identifying and understanding basic cultural values and behaviors. Using the Open Mind Open World training video, employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

After completing the Open Mind Open World program, your managers and employees will be able to:

  • Identify cultural tendencies that impact our interactions and effectiveness with global colleagues
  • Identify and respond to situations involving intercultural dynamics
  • Distinguish between effective and ineffective intercultural communication
  • Use global awareness and the O.P.E.N. process to improve communication and productivity

The O.P.E.N. model involves four basic steps:

  • O – Observe the behavior
  • P – Prepare a response
  • E – Engage in communication
  • N – Notice the results

Global communication issues can and do exist as a fact of business life today, and many organizations are communicating across cultures (if not in your employee population then with their vendors, customers and business partners). Open Mind, Open World is ideal as part of a diversity training program, general communications program or as a foundation for team-effectiveness training. Open Mind Open World Improving Intercultural Interactions Program Objectives:

  • Identify cultural tendencies that impact our interactions and effectiveness
  • Identify and respond to situations involving intercultural dynamics
  • Distinguish between effective and ineffective intercultural communication
  • Use global awareness and the O.P.E.N. process to improve communications and productivity

Almost 90 percent of top executives from 68 countries named cross-cultural leadership as their top management challenge for this century. Executives surveyed cited understanding customers across cultures as the greatest of all the global leadership challenges. Source: Economist Intelligence Unit

Purchase Includes:

  • Open Mind Open World Improving Intercultural Interactions DVD (32 Minutes)
  • Support Materials
  • 1, 4, and 8 hour self study option
Topics
Personal Development and Growth
Diversity
Leadership and Management
Sexual Harassment Prevention
Uses
Listening
Respectful Workplace
Release Date
Jan 1, 2013
Video Running Time (minutes)
32:00
Producer
Sollah
Course ID
01098

Guides & Workbooks

Description
Download Open Mind Open World - Info Sheet Preview

Only preview versions of handouts can be viewed without a license.