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This item contains several different items. Purchasing this item includes all of the component items listed below.

About

A Six Part Supervisory Development Series

Many research studies have shown that soft skills are as important as talent or technical know-how in supervising employees. They are also critical to an organization's productivity, success, and performance - even more so in a tough economy and a competitive business landscape. However, despite the clear importance of soft skills to organizations, not all supervisors receive enough training on the topic to build a strong skill set for managing employees.

The Supervisor on the Scene training series helps reverse this trend and offers how-to guides on six vital soft skills. This new six-part supervisor development series features the following training programs:

Each program in the Supervisor on the Scene Series follows two supervisors who encounter typical workplace concerns and take the corresponding steps to address them. It describes step by step guidelines on a specific soft skill and shows how each can be applied to help improve efficiency, raise morale and enhance productivity.

Purchase Includes:

  • Supervisor on the Scene: Communication DVD (13 Minutes)
    - Leader's Guide
    - PowerPoint
  • Supervisor on the Scene: Conflict Resolution DVD (11 Minutes)
    - Leader's Guide
    - PowerPoint
  • Supervisor on the Scene: Coaching for Performance DVD (13 Minutes)
    - Leader's Guide
    - PowerPoint
  • Supervisor on the Scene: Decision Making DVD (12 Minutes)
    - Leader's Guide
    - PowerPoint
  • Supervisor on the Scene: Meeting Effectiveness DVD (8 Minutes)
    - Leader's Guide
    - PowerPoint
  • Supervisor on the Scene: Training Job Skills DVD (12 Minutes)
    - Leader's Guide
    - PowerPoint

Component Items

This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.

Supervisor on the Scene: Communication
The Supervisor on the Scene Communication training program explores the need to plan the message; choose the best way to deliver it; deliver it properly; and solicit feedback.
Unlock four simple principles of effective communication.Classrooms, marriages, the public sector, and the workplace - there's no place where we don't seem to need more and better communication. It is a big part of our success in anything, including business and leadership. But why is it so hard? Fo... read more
Supervisor on the Scene: Conflict Resolution
Help supervisors resolve conflict through collaboration or compromise.
Help supervisors resolve conflict through collaboration or compromise.Conflict can be an ominous word, but there's really nothing scary about it. Conflict happens anywhere that needs and wants meet resistance. These needs can be as fundamental as staying alive or competing for resources like food. I... read more
Supervisor on the Scene: Coaching for Performance
Show supervisors how to make the right play.
Show supervisors how to make the right play.From Little League to professional sports, coaches lead their teams, motivating them to perform at their best. This, essentially, is what supervisors do at work, helping people gain the skills and knowledge to perform a task. But how exactly do you coach a... read more
Supervisor on the Scene: Decision Making
Confident without being hasty, thorough without getting stuck in the details.
Confident without being hasty, thorough without getting stuck in the details.Supervisors are paid to make decisions, and they need to be good at it because their choices affect employees and the organization's bottom line. Good leaders must be consistent in their decisions and must make them as quic... read more
Supervisor on the Scene: Meeting Effectiveness
Help supervisors conduct productive, timely, and relevant meetings with Supervisor on the Scene: Meeting Effectiveness. Learn how to plan a meeting and execute the plan.
A how-to guide for timely, productive, and relevant meetings.Meetings are an inevitable part of virtually every working environment. But many employees associate "meeting" with "the hardest thing in the universe." So how can supervisors ensure that meetings are conducted in the right amount of time,... read more
Supervisor on the Scene: Training Job Skills
The Supervisor on the Scene Training Job Skills training program offers four basic principles that should guide any training endeavor: preparation, presentation, performance trial, and follow through.
The secret to successful training is preparation, presentation, performance trial, and follow through.A lot of times, workers can be passive about training - something they have to receive. Thus, most of the time they just want it to be over with. But if you can make it feel like it's something they... read more

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