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Results: 1 - 12 of 166

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10 Vital Rules for Giving Incredible Speeches and Why Theyre Irrelevant
Tom Peters tackles the fear of public speaking with instruction and tips on how to relax and overcome the obstacles.
Once a year, Toastmasters International gathers its representatives from chapters around the world to present its prestigious Golden Gavel Award. In 1990, the award went to Tom Peters, certainly one of the most requested speakers in the business world. In accepting the award, Peters addressed the au... read more
DVD style course with completion certificate only
A Kick in the Attitude with Sam Glenn
Part of the Sam Glenn Series Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.
Part of the Sam Glenn DVD Series Let’s face it, we can all benefit from a positive attitude. In fact, we can all use a good “Kick In The Attitude” now and then. But how do you do it? Well, Sam Glenn has the answer – and you’ll laugh as you learn in this humorous and motivational video. We cannot con... read more
DVD style course with completion certificate only
Actions and Attitudes
Providing Extraordinary Customer Service The biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop their customer service and selling techniques.
Providing Extraordinary Customer Service Today, more than ever, the biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop and enhance their customer service techniques by examining many vignettes focusing on five specifi... read more
DVD style course with completion certificate only
America3: The Power to Create
Put the formula that won America’s Cup, yachting’s most coveted prize, to work in your organization. Learn about the power of teamwork, technology, and talent.
Put the formula that won America's Cup, yachting's most coveted prize, to work in your organization. The crew of America 3 won the America's Cup by overcoming obstacles and focusing on teamwork, technology, and talent. You can learn how this unique combination of organizational skills led to victory... read more
DVD style course with completion certificate only
America3: The Power to Create Meeting Opener
A meeting opener version of the popular full-length training film "America 3" featuring an everyday crew in the America’s Cup race.
Put the formula that won America’s Cup, yachting’s most coveted prize, to work in your organization. Traditionally, America’s Cup has been an award for superstars. But in 1992, all of that changed. The crew of America3 won the America’s Cup by overcoming obstacles and focusing on teamwork, technolog... read more
An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test
Art of Networking
Whether it’s leveraging your network, planting psychological "seeds", establishing new contacts, winning over your team or negotiating deals around the board table, The Art of Networking will provide a toolbox of innovative tools.
Ever wonder why some people seem to know everybody? How do they walk up to a group of strangers at a conference and fit right in? Why do decision makers always take their calls? The Art of Networking with Mark Jeffries will teach you how to tip the scales in your favor by using a set of innovative c... read more
The Art of Selling
The best thing about dealing with a good salesperson is you don’t feel like you’re being sold to. As far as you’re concerned you’re just receiving good service. Ensure staff learn the key skills, techniques and behaviors of selling.
The best thing about dealing with a good salesperson is you don’t feel like you’re being sold to. As far as you’re concerned you’re just receiving good service. Ensure staff learn the key skills, techniques and behaviors of selling. The Art of Selling is designed to equip your staff with all the ski... read more
DVD style course with completion certificate only
Ask For The Order
Learn skills for closing the sale in this detailed sales training package.
Do you remember the old parable: “Give them a fish and they’ll eat for a day, teach them how to fish and they'll eat for a lifetime.”? Well, closing the sale is the same thing. Teach them (your salespeople) the skill of how to improve their closing of sales and you give them and your organization a ... read more
DVD style course with completion certificate only
Attitude Is Everything
Part of the Just A Call Away Series on telephone skills. Even over the telephone, the person at the other end of the line can see your attitude - and attitude counts for everything!
Part of the Just A Call Away Series on telephone skills. Even over the telephone, the person at the other end of the line can see your attitude - and attitude counts for everything! Using a realistic scenario of a customer backed into a corner, this video reveals to your CSRs some simple steps to ex... read more
Attitude Is...
Attitude. A little thing makes a big difference in your life AND career.
A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. Attitude. A little thing makes a big difference in your life AND career. This short program shares thoughtful and poignant messages regarding the power and impacts of your attitude.The Attitude Is prog... read more
Attitude Virus
Curing Negativity in the Workplace With the Attitude Virus training program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
Curing Negativity in the WorkplaceOne bad attitude, like one bad apple, can infect your entire organization. With the Attitude Virus training program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.If you spo... read more