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Results: 1 - 12 of 79

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A Clear Picture - Harassment In The Public Sector
This program provides instruction on harassment prevention and deals with issues like the No Fear Act and the Reasonable Person Standard, which are specific to the public sector.
Harassment claims cost employers millions every year.Is your organization at risk? The EEOC receives nearly 20,000 workplace harassment and discrimination complaints each year, resulting in expensive lawsuits, negative media coverage and damaged morale.Effective anti-harassment training is one of th... read more
An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test
Anyone Can Be an Ally
Speaking Up for an LGBT Inclusive Workplace When people don't feel safe and valued at work, organizations fail in their efforts to attract and retain the best talent.
Speaking Up for an LGBT Inclusive Workplace When gay, lesbian, bisexual and transgender people don’t feel safe and valued at work, productivity goes down, and organizations fail in their efforts to attract and retain the best and brightest talent. Many organizations realize this, and have created cl... read more
DVD style course with completion certificate only
Appreciating Diversity
Our world is interesting and diverse. Diversity brings new perspectives. 
Carol returns from holidays to discover that Marcus promoted Carlos to receptionist and hired Tammy in accounting, and neither speaks much English. Marcus is very proud of the added ‘diversity’, while Carol is very concerned about Carlos being the first point of contact and ‘face’ of the company. Ma... read more
DVD style course with completion certificate only
The Balancing Act: Gender Issues and Career Development
Program #12 of the Building A Diverse Workforce For The Global Millennium Series. This program will generate great discussion on gender issues and how to balance career and family.
A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed. Now, we can offer you a follow-up series from the same company, ARMC. Building a Diverse Workforce for the Globa... read more
DVD style course with completion certificate only
Behaving Unprofessionally
Various members of the team discuss what they see as unprofessional behavior.
Various members of the team discuss what they see as unprofessional behavior. Cutting Edge Corporation has a Book of Rules listing unprofessional behaviors. These are set out and explained by team members: Being Rude – examples of Carol being aggressive and insulting to her colleagues. Taking Suppli... read more
DVD style course with completion certificate only
Beyond Sexual Harassment Employee Version
Other Forms of Harassment and Discrimination Harassment issues concerning age, religion, and gender can detonate a minefield of lawsuits.
Other Forms of Harassment and Discrimination Harassment issues concerning age, religion, and gender can detonate a minefield of lawsuits. Make sure that your employees know how to work around this difficult terrain and sidestep the costly pitfalls. Key Learning Points Identify harassing behaviors Un... read more
Business Excellence Training DVD Combo Package
Save $1,960 over the individual DVD prices with The Business Excellence Combo Package.  You get five best-selling DVDs on excellence for $995!
See Excellence in action and gain insights from Tom Peters, Shawn Achor, and Bob Waterman.   Save $1,960 over the individual DVD prices with The Business Excellence Combo Package.  You get five best-selling DVDs on excellence for $995! Includes these top-selling Business Excellence training programs... read more
Change and Innovation Training DVD Combo Package
Save $1,283 over the individual DVD prices when you purchase The Change and Innovation Combo. Get six best selling DVDs on change and innovation for $995.
Learn the skills to manage change and succeed through innovation with this DVD combo package as you learn from thought leaders like Tom Peters, Jennifer James, John Kotter, and Sam Glenn.  Save $1,283 over the individual DVD prices when you purchase The Change and Innovation Combo. Get six best sell... read more
Conflict Resolution: A Win/Win Approach
Conflict Resolution A Win Win Approach will show your employees successful conflict resolution methods and have them master the techniques that ensure a win-win situation.
All relationships experience some kind of conflict. This is normal and at times, even necessary for continued growth and development. But if it is dealt with improperly, it can spiral out of control and end up in violence or worse. Conflict Resolution A Win Win Approach will show your employees succ... read more
Creating the Respect Effect
Preventing Harassment, Discrimination, and Retaliation Creating the Respect Effect educates your managers and employees about the characteristics and the benefits of a respectful work environment.
Preventing Harassment, Discrimination, and Retaliation A single legal claim arising out of employment issues can cost an employer $750,000. That "price tag" includes the average recovery of the successful plaintiff, attorneys’ fees awarded by law to successful plaintiff’s attorneys, and attorneys’ f... read more
Cutting Edge Communication
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. Whether you are interested in improving your organization’s culture or the ability to make a good impression, work together as a te... read more
DVD style course with completion certificate only