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6 Principles to Negotiate Anything
Ed Brodow takes the fear out of negotiating by teaching participants how to focus on the pressure that the person across the table is feeling.
“It takes courage to negotiate.” According to author and professional negotiator, Ed Brodow, “Most people would rather go to the dentist.” Starting from a place of fear and dread is a recipe for negotiation disaster, that’s why he has created 6 Principles to Negotiate Anything - a practical and ente... read more
The 7 Habits of Highly Effective People
The PBS presentation of Stephen Covey's best selling book "The Seven Habits of Highly Effective People".
Produced by the award-winning team that brought you "In Search of Excellence", this program as seen on PBS will provide you with valuable insights into how the 7 Habits work on an individual level, with organizations and entire communities.Through testimonials, you can enhance your principle-centere... read more
A Clear Picture - Harassment In The Public Sector
This program provides instruction on harassment prevention and deals with issues like the No Fear Act and the Reasonable Person Standard, which are specific to the public sector.
Harassment claims cost employers millions every year.Is your organization at risk? The EEOC receives nearly 20,000 workplace harassment and discrimination complaints each year, resulting in expensive lawsuits, negative media coverage and damaged morale.Effective anti-harassment training is one of th... read more
A.C.E. It! How To Solve Tough Workplace Problems
Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more.
Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to ... read more
A.C.T. with Integrity
Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? They can when they A.C.T.
Real Situations for Discussion Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? They can when they A.C.T. Analyze the situation Consider the consequences Ta... read more
Abilene Paradox
Leaders must make it safe for people to speak up if they think the team is headed in the wrong direction. This all-time bestseller drives home a powerful message about the importance of getting everyone’s honest opinion.
Leaders must make it safe for people to speak up if they think the team is headed in the wrong direction. This all-time bestseller drives home a powerful message about the importance of getting everyone’s honest opinion. How often has fear led you to say "yes" to a group endeavor when "no" was your ... read more
Accounting Fundamentals Series
Accounting is the backbone of business and how a company’s financial success or failure is measured. This four-part series provides an indispensable overview of the fundamentals of accounting.
Accounting is the backbone of business and how a company’s financial success or failure is measured. This four-part series—a blend of essential facts, real-world examples, and insightful commentary by accountancy professionals and business owners and managers—provides an indispensable overview of th... read more
Acting with Power
Stanford Executive Briefings Deborah Gruenfeld Stanford Graduate School of Business illustrates how our nonverbal behavior affects how we are perceived in a hierarchy
Deborah Gruenfeld Stanford Graduate School of Business Combining research on the psychology of power with the acting skills of the theater, Professor Gruenfeld illustrates how our nonverbal behavior affects how we are perceived in a hierarchy — far more than the words or arguments we use. Acting wit... read more
ADA Revisited
This program is an excellent way to allay fears and misconceptions about the ADA while sensitizing employees to the benefits of a diverse workforce that includes persons with different abilities.
ADA - Americans with Disabilities Act Provides managers, as well as other employees, with a refresher on the Americans with Disabilities Act that has, since 1992, has made it easier for employees with disabilities to find employment. This program is an excellent way to allay fears and misconceptions... read more
All Washed Up
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it’s difficult.
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it’s hard.Join 14 year-old Hyrum Grenny as he takes us through the process of figuring out what it takes to get the toughest subjects, kids, to wash their hands! In this six-minute p... read more
America3: The Power to Create
Put the formula that won America’s Cup, yachting’s most coveted prize, to work in your organization. Learn about the power of teamwork, technology, and talent.
Put the formula that won America's Cup, yachting's most coveted prize, to work in your organization. The crew of America 3 won the America's Cup by overcoming obstacles and focusing on teamwork, technology, and talent. You can learn how this unique combination of organizational skills led to victory... read more
DVD style course with completion certificate only
An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test